UK Chemicals Telephone Helpline Has Changed

Apr 1, 2025

On 31 March 2025 the telephone services for the Biocidal Products Regulation (BPR), Prior Informed Consent Regulation (PIC) and Classification, Labelling and Packaging Regulation (CLP) will be closing. The UK Chemicals Contact Centre was established to support businesses and stakeholders with general enquiries relating to the EU Exit Transition Period.

HSE can still be contacted with any queries regarding BPR, PIC, or CLP after this date, the relevant webpage for each regime contains more information on how to contact the appropriate helpdesk service.

The UK Chemicals Helpline service, available on 0330 159 1985, will continue for UK REACH enquiries.

 

Reference

HSE News